How we handle your information

Last updated 18 October 2026

Who we are

Capstan Scale is a trading name of PeopleLink Ltd, registered in England and Wales, company number 14318654, with its registered office at 4th Floor, 4 Tabernacle Street, London EC2A 4LU. PeopleLink Ltd is the controller of the personal information described here. You can contact us about privacy at hello@capstanscale.com.

What we collect

When you contact us through this website, we collect your name, company, email address, the size of your business and anything you choose to tell us in your message. We do not use advertising or tracking cookies on this site.

Why we use it

We use this information to reply to your enquiry and, if you wish, to arrange a conversation. Our lawful basis is our legitimate interest in responding to people who contact us. If you become a client, we use the information to deliver the work we have agreed with you.

Who we share it with

We do not sell your information. We use a small number of trusted suppliers to run our email and client records, who process it on our behalf and under contract: Google Workspace for email, Netlify for website hosting and the contact form, and Cloudflare for our domain. Where any of them stores data outside the UK, we make sure appropriate safeguards are in place.

How long we keep it

We keep enquiry details for up to 24 months after our last contact with you, unless you become a client, in which case we keep records for as long as the law and our contract with you require.

Your rights

You can ask to see the information we hold about you, to correct it, to have it deleted, or to object to how we use it. Email hello@capstanscale.com and we will respond within one month. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Changes

We will update this page if the way we handle information changes, and show the date of the latest version at the top.